Nationwide Excellence in Medical Records Management.

Michael Bartiss, O.D., M.D. - Family Eye Care of the Carolinas

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Dr. Michael Bartiss has left Family Eye Care of the Carolinas.

As of June 12, 2026, Dr. Michael Bartiss is no longer seeing patients at Family Eye Care of the Carolinas. His patient records have been transferred to Morgan Records Management, the appointed records custodian — you can request copies at any time. Family Eye Care remains open; Dr. Benjamin Wacker, OD, will see adults and children older than 6 years of age.

Morgan Records Management preserves your records for at least 29 years from your last visit, in accordance with federal and state law.

Request your records online

Use the secure online form to request copies of your records from Family Eye Care of the Carolinas. You will receive an email confirmation once your request is received.

Request my records

How it works

1.

Fill out the form

Tell us who you are and what records you need.

2.

We verify identity

Required by HIPAA. We may ask for ID or additional confirmation.

3.

Records prepared

Our team retrieves and packages your file. You will receive status updates by email.

4.

Secure delivery

Records are delivered by encrypted download or postal mail, your choice.

Frequently asked questions

Is there a fee for records?

In accordance with applicable state law, you may be charged a reasonable fee for the copying and transmittal of records. The exact amount depends on the size of your file and your state's regulations.

How quickly will I receive my records?

Most requests are fulfilled within 5–7 business days. Larger or more complex requests may take longer; we will contact you if that is the case.

Can someone else request my records on my behalf?

Yes, with proper authorization. Parents or guardians for minors, attorneys with a HIPAA-compliant release form, and others with notarized permission may submit requests on your behalf. The form will guide you through what is required.

What if I don't have internet access?

Call our medical records team at (833) 888-0061 and we will mail you a paper request form.

Need help? Contact the medical records team.

Available Monday through Friday, 8 AM – 5 PM Eastern.

Phone: (833) 888-0061
Email: medical@morganrecords.com